previous comments got deleted when i switched where the script went


  Source:
  https://faq.remarkbox.com/6260e726-d929-11ee-a1b7-751976fc35b2/previous-comments-got-deleted-when-i-switched-where-the-script-went
  Snapshot: 2026-06-18T17:49:38Z
  Generator: Remarkbox 3053704

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it still appears on my remarkbox page, but doesn't exist within the
actual script placed on my website page because i deleted it from one
page and moved it to another. how do i fix that?

timehexon — Feb 01, 2026 08:07 pm

Your comments aren't lost -- they're still stored under the original
page URL.

Remarkbox ties each comment thread to the page URL (called the
thread_uri). When you move the embed snippet to a different page, the
URL changes, so Remarkbox sees it as a brand new thread.

To fix this, set the thread_uri manually in your embed snippet so it
always points to the original URL:

    var defined_thread_uri = "https://your-site.com/original-page-url";

That pins the comments to that URL no matter where the embed lives.

Full details:
https://git.unturf.com/engineering/remarkbox/remarkbox/-/blob/main/docs/tickets/11.md

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Source:
https://faq.remarkbox.com/6260e726-d929-11ee-a1b7-751976fc35b2/previous-comments-got-deleted-when-i-switched-where-the-script-went
Snapshot: 2026-06-18T17:49:38Z
Generator: Remarkbox 3053704