previous comments got deleted when i switched where the script went

xalli 2y, 1d ago [edited]

it still appears on my remarkbox page, but doesn't exist within the actual script placed on my website page because i deleted it from one page and moved it to another. how do i fix that?

Comments

timehexon 30d, 6h ago [edited]

Your comments aren't lost -- they're still stored under the original page URL.

Remarkbox ties each comment thread to the page URL (called the thread_uri). When you move the embed snippet to a different page, the URL changes, so Remarkbox sees it as a brand new thread.

To fix this, set the thread_uri manually in your embed snippet so it always points to the original URL:

var defined_thread_uri = "https://your-site.com/original-page-url";

That pins the comments to that URL no matter where the embed lives.

Full details: https://git.unturf.com/engineering/remarkbox/remarkbox/-/blob/main/docs/tickets/11.md

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